Recreation Specialist II – Full Time – Aquatics – 35285

City of Virginia Beach Parks and Recreation
Virginia Beach, VA, Virginia
Job Type
Job Code
Attached Document
$47,299.20 - $71,676.80 annually
Required Education
High School or GED and above


RECREATION SPECIALIST II / AQUATICS duties and responsibilities include, but not limited to:
Customer Service

  • Provide excellent customer service to internal and external customers in both written and oral forms
  • Lead and instruct staff how to provide excellent customer service while promoting our programs and services
  • Supervise and provide feedback to Aquatic staff in the delivery of excellent customer service
  • Respond to public inquiries regarding programs/procedures
  • Must possess the ability to promote teamwork and serve as a catalyst for a positive work environment among several work units

Aquatic Facility Management and Maintenance

  • Oversee, assess and ensure efficient daily operations of the facility; ensure that the pool is operated within OSHA, state and local industry standards
  • Coordinate use of pool space with other department units (Fitness & Wellness, MemberServices, Recreation Services,Therapeutic Recreation, Out of School Time and Early Childhood Programs)
  • Collaborate with work team to identify goals and objectives
  • Build strong internal communications among facility staff and external communications with other work units, citizens, patrons, and other City employees
  • Effectively resolve patron and staff issues
  • Enforce city policies, procedures and safety practices
  • Oversee the investigation of accidents and incidents occurring within the facility and ensure corrective action is taken
  • Ensure equipment inventory and maintenance is completed in a timely, accurate, and purposeful manner
  • Complete daily, weekly and monthly operational reports; and schedule and perform monthly and annual preventative maintenance
  • Position requires occasional lifeguarding


  • Supervise full and part time staff, and volunteers in the following areas: hiring, orientation, scheduling, disciplining, training, and evaluation in order to provide quality programs and facilities
  • Create unit full time work schedule to effectively supervise the unit’s programming and operational needs; conduct staff meetings
  • Lead committees and supervise staff assignments from conception to completion
  • Communicate and follow through regarding expectations; administer department, division, and unit policies and procedures to ensure compliance by staff
  • Apply teamwork practices and theory
  • Time management of self and direct reports to meet the short and long term goals and objectives of the site, unit and department
  • Apply problem-solving, leadership, negotiating, and management techniques to lead staff through difficult interpersonal working relationships with employees and public

Budget and Statistics

  • Track and meet revenue and expenditure targets
  • Address areas for improvement through established goals and expectations
  • Assist with cost recovery statistical reports, Unit Business Plans and budget preparation
  • Prepare required monthly reports and documents such as attendance and utilization reports
  • Track part time hours to ensure staff are not working over the allotted number of budgeted hours
  • Experience using computer programs (Word, Excel, Outlook, and databases for financials)

Aquatic Programming

  • Plan, coordinate, supervise and evaluate aquatic programs to include but not limited to: Parent/Toddler, Preschool, School Age, Competitive Swim, Dive League, Water Polo, Adult Beginner to Advance, Lifeguarding, Water Safety Education/Presentations and special events
  • Position requires occasional instructional responsibilities

Required Experience

MINIMUMS: Requires a Bachelor's degree in recreation management, therapeutic recreation, exercise science, or a related field and two (2) years of experience as a recreation supervisor; OR any combination of education (above the high school level) and/or experience equivalent to six (6) years in fields utilizing the required knowledge, skills and abilities, and associated with such positions as recreation supervisor. SPECIAL REQUIREMENTS: Must be available to work varied hours, evenings, nights, weekends, holidays and overtime when required to meet operational needs. May be required to have a current and valid driver’s license. Alpha I Status: Positions within this class have been designated as Alpha I positions requiring employees to work during inclement weather, regardless of the City’s operational status.

Must possess valid certifications in American Red Cross Lifeguarding/First Aid/CPR/AED (Automated External Defibrillator) and American Red Cross Water Safety Instructor. Occasionally to frequently required to lifeguard during times of staff shortage. Lifeguarding duties include: providing a safe swimming environment, enforcing rules, rescuing anyone in danger of drowning, administering first aid, cardiopulmonary resuscitation, oxygen and use of AED.

Valid Pool Operator, American Red Cross Lifeguard Training Instructor and American Red Cross Administering Emergency Oxygen. If not certified in preference certifications, must obtain during employment.

SPECIAL INSTRUCTIONS: Must be available to work varied hours (early mornings, nights, weekends and holidays) to facilitate programming and operational needs. Work location may change.

This is an Alpha I position, which requires reporting to work during periods of emergency weather, regardless of the City's operational status.

Applicants must:
*Pass pre-employment water skills and First responder assessments.
*Possess a current American Red Cross Lifeguarding/First Aid/CPR/AED certification
*Possess a current American Rec Cross Water Safety Instructor certification

Employee Benefits

Full Time Benefits

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